Test 000-085: System x BladeCenter Technical Support V5
000-085 Test information:

   Number of questions: 45-54
   Time allowed in minutes: 75
   Required passing score: 61-68%
   Test languages: English, Chinese, French, Japanese, Korean, Simplified Chinese

Note: There are 45-54 scored items and 5 unscored items.

   12 months of experience with IBM BladeCenter configuration and implementation 
   Operating System Knowledge (Microsoft Windows, Linux, and VMware) 
   Knowledge of Operating System deployment strategies 
   Knowledge of Networking/SAN connectivity 
   Knowledge of IBM BladeCenter Module Options 
   Experience with IBM Systems Director 
   Experience with Datacenter design and capacity planning

000-085 exam Related certifications:
 IBM Certified Advanced Technical Expert - Power Systems with IBM i
 IBM Certified Advanced Technical Expert - Power Systems with AIX
 IBM Certified System Expert - System x BladeCenter Technical Support V5

IBM Test 000-085 exam topic
Evaluate and Establish Customer Environment and Plans

   1. Evaluate and document current customer environment (i.e. equipment, software, staff usage, satisfaction, need for change and growth) including power, network, storage, SAN, back up, and rack space
   2. Describe BladeCenter features, architectural advantages relevant to customer environment and plans. Contrast with current customer environment and competitive offerings at a level consistent with the customer audience. These features include:
         1. Current and commonly occurring previous versions of BladeCenter and System x
         2. Related software and middleware
         3. Energy efficiency (i.e. power consumption, cooling)
         4. Consolidation and virtualization
         5. Business resilience and security
         6. Storage products and storage management options including backup procedures
         7. I/O options
         8. Systems management
         9. What to do when encountering third party products
        10. Memory configurations for best performance or price
        11. Internal BladeCenter architecture
        12. Current customer network and storage switch infrastructure
        13. Competitive issues

   3. Solve customer business problems using tools, methods, resources and processes including:
         1. Benchmarks
         2. Capacity plannig tools
         3. Financial modeling tools
         4. Consolidation tools
         5. TechLine
         6. Physical planning tools
         7. Configuration tools

Apply Information / Installation Planning / Migration Considerations

   1. Create an accurate solution including hardware, software, and services based upon the needs and expectations of the customer.
   2. Identify areas of risk, discuss with the customer, Business Partner, the IBM team, and other relevant parties.
   3. Create an implementation plan with the customer considering:
         1. Server consolidation tools
         2. Operating system installation
         3. Chassis management tools
         4. Network and storage switch management tools
         5. Team members and TDA issues (i.e. HVAC, Security, Networking, Operations, Storage, etc.)
         6. System management (i.e. Blade Open Fabric Manager (BOFM), Systems Director, Tivoli, VMware, etc.)
         7. Data or SAN migration
         8. Physical site requirements (i.e. space, power and cooling)
         9. Change and configuration management
        10. Skills assessment and education

Installation and Post Install Support

   1. Network and storage switch configuration
   2. Consider tuning options for best performance
   3. Review and establish customer support plan
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